Heroes of Arkesia,
Starting on August 26, we will be conducting a server merge in both NA East and EU Central. This will happen in two phases, with the first round of merges beginning on August 26.
Server merges will be straightforward for players who have a roster of characters on one of the servers (they'll just need to log in to the new server), but players who have a roster on both servers will have their rosters combined. If you're one of these players, find our plan for combining your rosters in the FAQ below.
Note: The specific source and target servers listed below reflect current planning and may be adjusted before each phase begins. We will confirm final details closer to each merge date.
PHASE 1 MERGES — AUGUST 26
NA EAST (IAD)
Nineveh → Balthor
Luterra → Vaigrys
Brelshaza → Thaemine
EU CENTRAL (FRA)
Ortuus → Arcturus
Ratik → Elpon
PHASE 2 MERGES — SEPTEMBER 2
NA EAST (IAD)
Balthor (now includes Nineveh) → Inanna
EU CENTRAL (FRA)
Gienah → Arcturus (now includes Ortuus)
FINAL SERVER STATE
After both phases are complete, the following servers will remain:
NA EAST
Inanna: Inanna + Balthor + Nineveh
Vaigrys: Vaigrys + Luterra
Thaemine: Thaemine + Brelshaza
EU CENTRAL
Elpon: Elpon + Ratik
Arcturus: Arcturus + Ortuus + Gienah
BEFORE THE MERGE — IMPORTANT ACTION ITEMS
Please complete the following before August 26:
Claim all Express Event rewards. The Kazeros Challenge Express, Twilight Exchange Shop, and Mokoko Bootcamp will end on August 19.
Claim all Ark Pass rewards. The Ark Pass season will close before the merge. Unclaimed rewards will not be available afterward.
Claim any login event rewards. Login reward events will end approximately one week before each merge phase.
Use Card XP. Card XP applied toward a card that becomes a duplicate will be lost. Use up your XP before the merge.
Collect Training Camp experience. Training Camp progress will be reset.
Check the Auction House and Currency Exchange. All Auction House listings will be cancelled and items sent via mail (claimable for 30 days). All Currency Exchange registrations will be cancelled with Royal Crystals or Gold refunded.
WHAT TO EXPECT DURING THE MERGE
Servers included in each phase will be unavailable during maintenance. Downtime details will be shared closer to each date.
Bifrost save locations will reset. Slots will be recalculated based on your Roster Level and Ignea Tokens.
Character Chronicle snapshots will be recreated at first login after the merge. Some records will reflect the merge date rather than the original achievement date.
ROSTER MERGE FAQ
For players who have rosters on more than one server merging into each other, here's how we plan on handling items, progression, and rosters together. With some exceptions, the majority of items and systems can be categorized by the following policies:
Max — The items/system are set to the highest value found on either roster.
Sum — Both roster's values are added together.
Union — The items/system are added together, with duplicates being removed.
Reset — The system is reconfigured to the default value.
With that key for reference, let's dive into how each system will function.
CHARACTERS AND CHARACTER SLOTS
All characters will be sent to Universal Character Storage. Upon entering the character selection screen, a pop-up guide to the Universal Character Storage will be displayed. You will be able to move your characters in and out of this storage space freely.
Character slots will reset to the default amount. Additional character slots that have been purchased will be returned as Character Slot Extension Tickets.
Your main character will be adjusted to show the character with the highest Item Level across both merged servers. You can manually change this after the merge.
Unused Powerpasses will be summed.
CURRENCY
Royal Crystals, Gold, Silver, Pheons, Phoenix Plumes, Pirate Coins, and all sailing coins will be combined across servers to grant you the sum of both values.
Excess currency over the maximum holding amount will be sent to Universal Storage.
ACHIEVEMENTS AND TITLES
Achievements — Max. Considered complete if completed in either server. Applies the higher level if completed in both.
Titles and Virtue Points — Union. Added together with duplicates removed.
Achievement Completion Rewards — If a reward has already been claimed on at least one server, it cannot be claimed again. If completed but unclaimed, it remains claimable.
ENGRAVINGS AND CARDS
Engraving Effect — Max. Engraving Recipes in storage/inventory are summed.
Card Book — Union. All cards from both servers combined, duplicates removed. Remaining cards moved to Universal Storage.
Card Enhancement — Max. The highest enhanced card is retained. Card XP applied to a removed card will be lost.
Card Deck Presets — Reset.
Card Deck/Catalog Slots — Max. Removed expansion slots refunded (Gold or Crystal).
ROSTER
Roster Level and XP — Max.
Roster Rewards — Recalculated. Cannot be claimed multiple times. If claimed on either server, counted as claimed.
Roster Storage — Items sent to Universal Storage after merge.
Roster Storage Slot Extension — Max. Removed expansion slots refunded.
ADVENTURER'S TOME
Main Quests, Collectibles, Cooking, Vistas, Dungeons, Monsters, Bosses, Hidden and Another Stories, Rapport, Triport — Union (added, duplicates removed).
Adventurer's Tome Progression — Recalculated upon merge to provide additional rewards where applicable.
Virtue Points — Union (summed from achieved rewards, duplicates removed).
RAPPORT
Rapport Level and Points — Max. The higher value between servers is retained.
Rapport Quest Completion and Dialogue — Union. If completed in at least one server, counted as complete.
Rapport Grade Rewards — If acquired on either server, counted as acquired. If available in at least one, remains claimable.
COLLECTIBLES
Island Souls, Giant's Hearts, Masterpieces, Omnium Stars, Mokoko Seeds, Ignea Tokens, World Tree Leaves, Sea Bounties, Music Box of Memories, and Nukman's Illusion Stones — Union (added, duplicates removed). Progression recalculated. Newly claimable rewards available after merge.
SHIPS
Ship Acquisition — Union (duplicates removed).
Ship Level — Max. Higher level ship retained.
Ship Skins and Sail Glyphs — Union (duplicates removed). If duplicates were obtained with Crystals, you can contact Customer Support for a refund.
Crew — Union (duplicates removed).
UNA'S TASKS
Reputation Level, Points, and Complete Count — Max.
Reputation Rewards — If acquired on either server, counted as obtained. Per Roster rewards: only the first character can claim. Others receive character rewards only.
Lopang Inc. — Higher reputation value applied.
WORLD CONTENT AND SYSTEMS
Tower First Clear Reward — Max. If unclaimed in either server, remains claimable.
Bifrost Slots — Recalculated based on Roster Level and Ignea Tokens. Save information reset.
Content Drop Limits — Max. If a limited drop was obtained in either server, counts as obtained.
CURRENCY EXCHANGE
All transaction registrations cancelled before merge.
Royal Crystals refunded for cancelled sales.
Gold refunded for cancelled purchases.
AUCTION HOUSE
All items cancelled and sent via mail before merge (claimable for 30 days from cancellation).
Deposit for cancelled registrations refunded via mail.
SKILL RUNES
Union (duplicates from the same source removed).
STRONGHOLD
Level and Experience — Max.
Currencies — Summed.
Structures — Summed. Excess above storage limit discarded. Purchased structures refunded with Crystals if deleted.
NPC Outfits — Union (duplicate outfits refunded with Crystals).
Placement — Dependent on the Stronghold with the highest level. NPC placement remains, character placement reset.
Research — Union (duplicates refunded with Gold). Research in progress: the earlier one remains.
Crafting — Dependent on remaining Stronghold. Crafting in the removed Stronghold cancelled, Gold refunded (no material return).
Dispatch — Union. In progress: earlier one remains. No Pirate Coin refund for duplicates.
Knowledge Transfer — Progress cancelled, Gold refunded.
Training Camp — Progress cancelled. Collect your experience before the merge.
Stronghold Farm, Pet Ranch, Manor — Dependent on remaining Stronghold (max value). If any pet is in the middle of training on the Pet Ranch, training will be cancelled and spent resources will be refunded.
Jukebox — Union (duplicates removed).
Stronghold Badge — Union (duplicates removed).
Trophy Room — Union (duplicates removed), placement reset.
Visitor Records — Reset.
Security Division — Dependent on remaining Stronghold (max level).
GUILD
Guild information transfers to the merged server. Each character's joined status maintained. Guild records merged.
PETS AND MOUNTS
Pet Collection — Sum (duplicates allowed).
Mounts — Union (duplicates removed). Duplicate refund policy:
Founder's Pack mounts: Founder's Mount Selection Chest (Untradeable)
Golden Cloud: Golden Cloud (Tradable)
Other cash shop mounts: Mount Selection Chest (Untradeable)
Mount Bookmarks — Summed (duplicates removed).
STORAGE
Universal Storage — All items transferred to the merged server.
Material Storage (including Event Tokens) — Summed.
Product Inventory — All items transferred. If your Product Inventory exceeds 50 items after merge, you will not be able to receive new items until it is brought below 50.
FRIENDS
Roster Friends — Summed. Excess above the maximum abandoned based on last login date.
Block List — Summed. Excess abandoned based on last login date.
Friend Requests and Recent List — Reset.
Friend Groups — Reset if rosters existed on both servers.
TRADE SKILLS
Life Energy — Max. Higher value remains.
Leap Essence — Summed (capped at 100,000, excess removed).
Trade Skill Level and EXP — Max per profession type.
EVENTS
Express Events — Max status value retained. Events must end by August 19. Claim all rewards before the merge.
Login Rewards — Will end approximately one week before merge. Unclaimed rewards will not be compensated.
Ark Pass — Season will be closed (OFF) before the merge. No rewards distributed post-merge. A new Ark Pass season will begin after the merge is complete.
Event Shop — Purchase history integrated. If combined purchase count exceeds the limit, it will be set to the maximum.
PRESETS AND MISC
Presets (Skill, Equipment, Avatar, Gem, Engraving, Ark Grid) — Max retained. No refund for presets.
Skill Runes — Union (duplicates from the same source removed).
Special Equipment (Compass, Charm, Crest) — Higher grade remains. Lower grade discarded.
Settings (Chat, Auction, Calendar) — Most recent settings remain.
Recommendations — Reset. Reactivated the day after merge.
NEW FOR 2026
The following systems are being merged for the first time:
Paradise — Max rule. Rankings and comments retained from the surviving Paradise ranking.
Trophy Room — Union (duplicates removed), placement reset. Homunculus name: most recent update kept. Trophy BGM follows the dominant Stronghold.
MVP Backgrounds — Union (duplicates removed). Refund eligibility checked for cash shop purchases.
Arkesia Tour — Max (higher progress stage). If tied, prioritizes the server where both horizontal content and stage completion rewards are claimed.
Character Chronicle — Snapshots will be recreated at first login after the merge. Some records will reflect the merge date rather than the original achievement date. Categories affected include: highest reached Item Level, current Roster Level, Adventurer's Tome completion rate, total trophies, shortest Guardian Raid completion time, number of friends, joined guilds, Stronghold likes, registered Island Souls, and total acquired titles.
Lounge — Union (duplicates removed).
Kazeros War Map — Max (higher Level and EXP between servers).
Honor — Max (higher honor points between servers).
We'll have more information on anticipated downtimes approaching each phase. We look forward to the new relationships players can forge in their merged servers. We'll see you in Arkesia!
