Team Update - Recent Ban Waves
March 25, 2025
| General
We wanted to take a moment to discuss recent ban waves, publicly share some updated plans related to one of the core tenets of the Amazon Games Code of Conduct— Play Fair. Specifically, we want to discuss the ban waves, and provide a few policy reminders related to RMT and botting behavior.
Team Update - Recent Ban Waves
March 25, 2025
| General
We wanted to take a moment to discuss recent ban waves, publicly share some updated plans related to one of the core tenets of the Amazon Games Code of Conduct— Play Fair. Specifically, we want to discuss the ban waves, and provide a few policy reminders related to RMT and botting behavior.
Team Update - Kazeros Release Plans
October 17, 2025
| Updates
Today, we’re sharing an updated plan based around player feedback to ensure the release of the climactic battle against Kazeros is the best experience possible for the Lost Ark community.
Team Update - Kazeros Release Plans
October 17, 2025
| Updates
Today, we’re sharing an updated plan based around player feedback to ensure the release of the climactic battle against Kazeros is the best experience possible for the Lost Ark community.
Team Update - August 2025
August 11, 2025
| Updates
We wanted to share some key information leading up to the August “Rise of the Valkyrie” Update, as we’ve locked in some policies and key changes we know you’ve been looking forward to!
Team Update - August 2025
August 11, 2025
| Updates
We wanted to share some key information leading up to the August “Rise of the Valkyrie” Update, as we’ve locked in some policies and key changes we know you’ve been looking forward to!
Team Update: Combating RMT
February 16, 2024
| Updates
Combating bots and player-to-player real money transactions (RMT) is a key focus of our team. While we can’t share all of the measures that our team is taking, we wanted to reiterate our policies.
Team Update: Combating RMT
February 16, 2024
| Updates
Combating bots and player-to-player real money transactions (RMT) is a key focus of our team. While we can’t share all of the measures that our team is taking, we wanted to reiterate our policies.
Team Update & June - July Roadmap
June 1, 2022
| Updates
Members of our team joined Smilegate RPG in South Korea last week to look at the roadmap, improve tools and processes, fight the war on bots together, and more as we continue our collaboration. Coming out of those meetings, we have a few topics we’d like to discuss before sharing a sneak peek at the June and July roadmap.
Team Update & June - July Roadmap
June 1, 2022
| Updates
Members of our team joined Smilegate RPG in South Korea last week to look at the roadmap, improve tools and processes, fight the war on bots together, and more as we continue our collaboration. Coming out of those meetings, we have a few topics we’d like to discuss before sharing a sneak peek at the June and July roadmap.
Team Update - Account Related Adjustments
September 23, 2025
| General
We’ve been working hard to prepare for the upcoming region merge and want to share an important policy update that will help ensure the smoothest possible experience for our active community members.
Team Update - Account Related Adjustments
September 23, 2025
| General
We’ve been working hard to prepare for the upcoming region merge and want to share an important policy update that will help ensure the smoothest possible experience for our active community members.
Lost Ark September Team Update
September 7, 2021
| Updates
We know that players are eagerly awaiting Beta and launch—and we’re excited to embark on those adventures alongside you. In the meantime, we wanted to share some insight on what it takes to publish a game with the scale of Lost Ark in new regions. Though things may feel a bit quiet, they certainly aren’t behind the scenes. Here’s a look at some of the things we’ve been up to.
Lost Ark September Team Update
September 7, 2021
| Updates
We know that players are eagerly awaiting Beta and launch—and we’re excited to embark on those adventures alongside you. In the meantime, we wanted to share some insight on what it takes to publish a game with the scale of Lost Ark in new regions. Though things may feel a bit quiet, they certainly aren’t behind the scenes. Here’s a look at some of the things we’ve been up to.
November Team Update: New Countries Added
November 1, 2021
| Updates
To ensure that this beloved game can be enjoyed by more players, we’ve collaborated with Smilegate RPG to add Estonia, Latin America, and Oceania (for a total of 34 new countries) to the list of regions that will have access to Closed Beta and at launch in early 2022.
November Team Update: New Countries Added
November 1, 2021
| Updates
To ensure that this beloved game can be enjoyed by more players, we’ve collaborated with Smilegate RPG to add Estonia, Latin America, and Oceania (for a total of 34 new countries) to the list of regions that will have access to Closed Beta and at launch in early 2022.
Team Update - Summer LOA ON & Roadmap News
June 21, 2025
| Updates
This weekend, Smilegate RPG showed off the major updates, content, and future for Lost Ark. We’re excited to discuss the future of Lost Ark in the west, and are in the process of finalizing our next roadmap video.
Team Update - Summer LOA ON & Roadmap News
June 21, 2025
| Updates
This weekend, Smilegate RPG showed off the major updates, content, and future for Lost Ark. We’re excited to discuss the future of Lost Ark in the west, and are in the process of finalizing our next roadmap video.